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Coaching, not just recording.
Conversation intelligence tools record and transcribe calls. Meridian coaches your reps to make those calls better — and works alongside your CRM instead of trying to replace it.
Coaching vs. recording.
Call recording tools capture what happened. Meridian helps reps prepare for calls (meeting prep briefs), practice before them (AI roleplay), get scored on them (AI call analysis), and improve over time (coaching dashboard). The goal is better calls, not just a library of past ones.
Works alongside your CRM.
Some platforms try to become your system of record. Meridian is designed to sync with Salesforce and HubSpot — not replace them. Your pipeline stays where it lives. Meridian makes the calls that fill it better.
Feature comparison.
Pricing
Simple per-seat pricing.
Starter
$49
/seat/month
3-seat minimum
Pro
$99
/seat/month
Enterprise
$199
/seat/month
Frequently Asked Questions
Does Meridian record calls?
No. Meridian does not record calls. You upload transcripts (from any source) and Meridian scores them with AI across discovery, objection handling, talk ratio, and next steps.
Does Meridian replace my CRM?
No. Meridian is designed to sync with Salesforce and HubSpot. It works alongside your CRM, not instead of it.
Is Meridian a Gong alternative?
Meridian is a different category. Conversation intelligence tools record and transcribe calls. Meridian coaches reps with AI practice, pre-call meeting prep, call scoring, and a manager dashboard. If you want coaching rather than just recording, Meridian is built for that.
What does Meridian cost compared to conversation intelligence tools?
Meridian starts at $49/seat/month with a 3-seat minimum. Many conversation intelligence platforms start at higher price points with annual contracts. Meridian offers a 14-day free trial with no credit card required.